Insurance Claims Assistance Fayetteville Roofing Concepts
- Services
- Insurance Claims
Supporting You Through the Roof Insurance Claim Process in Fayetteville, NC
Dealing with roof damage after a storm can be overwhelming—especially when it comes to navigating the insurance claim process. At Fayetteville Roofing Concepts, we partner with trusted, experienced roofing contractors who can guide you every step of the way—from roof inspections to coordinating with your insurance adjuster and completing necessary repairs.
Important Note: Fayetteville Roofing Concepts is not a public insurance adjuster and does not negotiate or settle insurance claims. However, we can refer you to licensed contractors who can meet with your insurance adjuster and help ensure all storm-related damage is properly documented for coverage.
Step 1: Schedule a Professional Roof Inspection
Before filing a claim, it’s essential to verify that storm damage exists and qualifies for insurance coverage.
Book a no-obligation roof inspection with one of our referred roofing professionals. During the visit, they will:
- Conduct a thorough inspection for hail, wind, or storm damage
- Document visible issues such as missing shingles, punctures, or leaks
- Provide a detailed inspection report to support your insurance claim
To schedule an inspection, call (910) 728 4070 or fill out our online contact form.
Step 2: Filing Your Insurance Claim
Once damage is confirmed, you’ll need to start the claim process with your insurance provider.
Key tips when filing a claim:
- Contact your insurance company’s claims department, not just your agent
- Provide details such as:
- The date and time of the storm event
- Your policy number
- The damage report and photographs from your inspection
- The date and time of the storm event
- Your provider will issue a claim number—keep it for all future reference
The contractor we refer can answer general questions and assist in understanding roofing repair estimates, but will not interact with your insurer to settle the claim.
Step 3: Insurance Adjuster Inspection
After the claim is filed, your insurance company will assign an adjuster to inspect the property.
What to expect:
- The adjuster typically contacts you within 48 hours
- Once scheduled, notify the roofing contractor so they can attend the inspection
Why it matters:
Insurance adjusters work on behalf of the insurance company and may overlook certain repair needs. Having a contractor on-site ensures that:
- All damage is correctly noted and photographed
- Repair recommendations align with local codes and manufacturer specifications
- The scope of work reflects actual repair needs
Step 4: Review of Insurance Estimate
After the adjuster’s visit, your insurance company will send you a Scope of Work, which includes:
- Approved repairs and estimated replacement costs
- Any depreciation amounts
- Your deductible details
Next steps:
- Share the insurance estimate with your contractor
- The contractor will verify whether all required repairs are included
- If anything is missing, the contractor may help you request a supplement from your insurer
Typical Processing Time: Insurance paperwork usually arrives within 7-10 days after the adjuster’s inspection.
Step 5: Roof Replacement and Payment Process
Initial Payment – Actual Cash Value (ACV)
Your first insurance payment covers the depreciated value of your roof and is issued once the claim is approved.
Roof Replacement Begins
Upon receipt of your ACV payment, the roofing contractor will schedule and begin the replacement process. You’ll be responsible for paying your policy deductible as agreed.
Final Payment – Recoverable Depreciation
You will provide the final insurance check to the contractor upon project completion.
Why Choose Our Referred Roofing Contractors?
- Free Inspections with full storm damage assessments
- Clear guidance throughout the insurance paperwork process
- Licensed and insured professionals that meet local and state building regulations
- Direct coordination with your adjuster for repair approval
- High-quality workmanship backed by product and labor warranties
Frequently Asked Questions (FAQs)
How do I know if my roof damage is eligible for insurance?
If your roof has visible signs of storm damage—like missing shingles, hail impact, or water intrusion—it may qualify. Our referred contractors offer free inspections and documentation to support your claim.
Will filing a claim raise my insurance rates?
Generally, weather-related claims do not impact your premium, but we recommend speaking directly with your insurance provider for specific policies.
How long does the claim process take?
Most claims are resolved within 2 to 4 weeks, though timelines may vary depending on the provider and adjuster availability.
Do I need multiple estimates?
No. Insurance companies usually base payments on their own adjuster’s estimate. If the amount is insufficient, your contractor can help request a supplement.
What if my claim is denied?
You can request a reinspection. A contractor can assist by providing additional evidence to support a successful outcome.
Start Your Roofing Insurance Claim Today
Don’t let storm damage worsen—your insurance may cover the cost of a full replacement.
Call Fayetteville Roofing Concepts at (910) 728 4070 to connect with a qualified contractor and schedule your free inspection.
Email us at fayettevilleroofingconcepts@gmail.com to get started.
Call us today for a free estimate and expert consultation!
